Latest updates
Recent improvements to Prospero for field teams.
A customer Help Center built around your work
The Help Center now follows the jobs your team completes in Prospero. You can find separate guides for leads, route planning, today’s route, field activity, discovery, team management, and common problems.
Lead work is easier to follow
The new lead guides explain the difference between the table and map, how active filters affect each view, how saved views work, and how to update or export a group of leads. The filter and map pages include a short walkthrough video.
Route guidance now covers the full day
Route planning guides take managers from area selection through approval. Today’s route guides show field reps how to open directions, record contact outcomes, and review completed stops.
Managers have one settings reference
The settings section now covers members, markets, teams, discovery sources, scoring rules, team tiers, CRM connections, sync checks, and organization API keys.